Frequently asked questions
To help you plan
your visit
Find answers to your questions about our spa and accommodations here!
Questions about the spa
What are the benefits of the thermal experience at Versant Mont-Sainte-Anne?
The thermal experience promotes muscle relaxation, relieves stress, improves blood circulation, and contributes to overall relaxation.
What equipment is available in the thermal circuit?
The thermal circuit includes saunas, hot and cold baths, relaxation areas and experimental showers for a complete experience.
What is the recommended duration to fully enjoy the thermal circuit?
It is recommended to allow between 2 to 4 hours to fully take advantage from the benefits of the thermal experience.
Are there any restrictions regarding access to the thermal circuit?
Access to the thermal circuit is generally reserved for adults or people over 16 years old, unless otherwise indicated.
Do I need to book in advance to enjoy the thermal experience?
It is recommended to reserve your access to the thermal experience in advance, especially during busy periods, to guarantee your place.
Questions about accommodation
What types of accommodation does Versant Mont-Sainte-Anne offer?
Versant Mont-Sainte-Anne offers comfortable Scandinavian mini-chalets, perfect for a relaxing getaway in nature.
What facilities are available in the mini-chalets?
Mini-chalets are equipped with a bedroom, a king-size bed, a sofa bed, a bathroom and modern amenities for a comfortable stay.
Are the mini-chalets available all year round?
Yes, the mini-chalets at Versant Mont-Sainte-Anne are accessible all year round, offering comfortable accommodation in all seasons.
What activities are offered near the mini-chalets?
The mini-chalets at Versant Mont-Sainte-Anne are close to many outdoor activities such as hiking, cycling, skiing and much more.
Do you offer packages including accommodation and thermal experience?
Yes, we do offer special packages combining mini-chalet accommodation and access to the thermal experience for an all-inclusive getaway.
Questions about reservations and policies
How can I make a reservation at Versant Mont-Sainte-Anne?
You can do this by contacting us directly, by phone, email or online on our booking engine.
What is the cancellation policy for reservations?
Cancellation policy varies depending on the type of reservation. Please see our terms and conditions or contact our team for more information.
What are the opening hours of Versant Mont-Sainte-Anne?
Versant Mont-Sainte-Anne is open every day from 10 a.m. to 9 p.m. to enjoy the facilities, treatments, and experiences.
What security measures are in place at Versant Mont-Sainte-Anne?
We have implemented health safety measures in accordance with current standards to guarantee the health and well-being of our customers and staff.
Can I purchase gift cards to offer experiences at Versant Mont-Sainte-Anne?
Yes, we offer personalized gift cards to offer moments of relaxation and unique experiences to your loved ones.